Shipping policy

SHIPPING POLICY & LOGISTICS BRIEFING

Thank you for choosing SpecterTac.com. To ensure your tactical gear arrives safely and efficiently, please review our shipping protocols and operational guidelines below.

1. ORDER PROCESSING TIME 

  • All standard orders are processed and prepared for deployment within [1-3] business days (excluding weekends and major holidays).

  • Custom / Agency Bulk Orders: For customized vests, tailored apparel, or wholesale procurement, processing times will vary based on production cycles. Your dedicated account agent will provide a specific tactical deployment timeline.

  • You will receive a confirmation email with a tracking number as soon as your order has been dispatched from our tactical supply depot.

2. SHIPPING RATES & TIMELINES 

We offer reliable shipping solutions globally to ensure your loadout arrives when it matters most. Shipping charges for your order will be calculated and displayed at checkout.

3. INTERNATIONAL SHIPPING & CUSTOMS 

SpecterTac ships to operators worldwide.

  • Duties and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. SpecterTac is not responsible for these charges if they are applied; they are the responsibility of the customer/operator.

  • Restricted Gear: It is the customer's responsibility to ensure that tactical equipment (such as plate carriers, tactical vests, or specific night ops gear) complies with your local country's import laws laws and civilian regulations.

4. HOW DO I CHECK THE STATUS OF MY ORDER? 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become active in the carrier's system.

You can track your package directly on our website via our tracking123.com or through the carrier's official portal.

5. SHIPPING TO P.O. BOXES / MILITARY BASES (APO/FPO)

  • We do ship to P.O. Boxes.

  • APO/FPO/DPO Addresses: We are proud to support our active-duty military personnel. We do ship to military bases via standard postal services. Please note that express shipping is typically unavailable for military post offices.

6. LOST, DAMAGED, OR UNCLAIMED PACKAGES 

  • If your package arrives severely damaged during transit, please document the damage with photos immediately and contact our tactical support team at [Support@SpecterTac.com] within [48 hours] of delivery.

  • SpecterTac is not liable for orders marked as "Delivered" by the carrier but claimed to be missing. We highly recommend shipping to a secure location.

CONTACT DEFENSE SUPPORT

If you have any questions regarding your shipment, grid location, or custom routing, do not hesitate to contact our logistics team:

  • Email: [Support@SpecterTac.com]

  • B2B Hotline: [Support@SpecterTac.com]